|
Greetings!
In our May newsletter, we announced that the Inbound Logistics Magazine editorial team had selected BGI International as a 2004 Top 100 Logistics IT Provider. This article appeared in the May 2004 issue of Inbound Logistics, and is posted on their web site. This logo links to Inbound Logistics' web site for the 2004 Top 100 Logistics IT Providers.
To make this decision, Inbound Logistics editors compared and researched more than 300 Logistics IT providers--from the largest, most well-known companies to the smaller niche providers. The main criteria was not size or revenue, but providing logistics IT solutions that best meet their readers' diverse needs. BGI fits that criteria. Thank you for helping to make it so. www.inboundlogistics.com
SmartDock We opened the hood on SmartDock and added the enhancements below. These will be released within the next few weeks: (MS SQL Version only)
- Importing of carrier data files
- User controlled auto refresh of the scheduling screen
- Improved unscheduled load recovery
- User controlled settings for SmartTime defaults
- Consignee restricted mismatch alerts to user
- Door group mismatch alerts to user
Call Peter Rappe or Tom Walton to schedule a Webex demo of SmartDock.
Web Services - Recent enhancements to Web Services Phase Two. Follow this link to our web site for a short dissertation of what features are in Phase Two of BGI Web Services. Also, see the article within on Progressive Load Tendering for an explanation of specific features supported in Phase Two. http://www.bgint.com/solutions/sub_TMSwebservices.htm
Web Services Security. In case you were wondering - BGI takes Web security very seriously; we employ a highly respected 3rd party provider to host a dedicated server for us. The physical site of the servers is a state of the art hardened facility specifically designed against forced physical and or electronic entry. This facility has the latest data security firewalls, fire suppression systems; battery and Diesel generator power back ups, etc. In January of this year, BGI engaged one of the Midwest’s top firms in Internet security to instigate a hacker attack on our servers; which did not succeed. This company installs and consults on banking industry security systems through out North America. What this means to you is that BGI servers are at a site that is designed to protect your data against calamities, natural and man-made.
TMS-2000 - The .Net Report Viewer will be ready to ship in August, 2004. This product offers the ability to access your TMS-2000 database and run any report over the Internet. For more information on this product, please contact Tom Walton or Peter Rappe. For more information on .Net with a technical slant visit the web sites listed in the side bar.
How many support technicians does it take to...
BGI uses a support issue tracking system called HEAT from Front Range Solutions. In the month of July, 2004, Dale, Dave, Doug an David (your name has to begin with a "D" to work in BGI support) handled 303 calls and spent 9,298 minutes with you on the phone or logged in over the web. This includes upgrades and new installations of TMS-2000 and SmartDock.
What are the top issues? Technical problems causes by failing hardware, unconditioned power supplies and changed IT configurations.
Offshore Development - This is a timely topic as we continue to get questions about it. BGI does NOT use third party developers, in country or out. 100% of the code we use in our software products is written in Olathe, Kansas by BGI employee engineers.
Upcoming Conferences BGI will attend...
- UniPro Regional Logistics Conference, Baltimore, MD August 6, 2004
- UniPro Regional Logistics Conference, New Orleans, LA August 19, 2004
- UniPro Regional Logistics Conference, Denver, September 17, 2004
- ProGroup Operations Workshop, West Palm Beach, FL October 6-8, 2004*
- FMI Productivity Conference, Dallas, TX October 17-19, 2004
- UniPro Operations Conference, Dallas, TX October 15-16, 2004
- UniPro Purchasing Conference, Chicago, IL October 17-19, 2004
*Tom Walton from BGI will be speaking at this conference on Backhaul Opportunities
Feedback We encourage your comments and suggestions. Your opinions about the logistics software industry hold value and we would like to assist in expressing them. Just Reply or send an e-mail with your comments, questions, or ideas to tbauer@bgiweb.com
We respect your privacy. Your email address will never be used by any other company.
To unsubscribe from BGI Marketing, please reply to this message with UNSUBSCRIBE as the first word in the subject line. To contact BGI International, please call 913-829-7900. | |
New Installs/Startups
TMS-2000
- Golub/Price Chopper
- K-VA-T Foods/Mid Mountain Foods
- LaBatt's Foodservice
- Southern Products Company
SmartDock
- Glazier Foods
- HRS Foodservice
- Southern Products Company
- Golub/Price Chopper
BGI Logistics
Links
These are Links to articles and information on our web site that may be of interest to you. Just click on the links and follow your browser there. If you would prefer, we can email you copies of the articles in Adobe PDF or MS Word. Just Reply to this letter and tell us which document you would like us to send and in what format.
10 Tips for buying software - This is a listing of questions we often hear in our presentations. We have addressed each issue in light of what we feel buyers should be asking of their software providers.
Internet Explorer vs. Smart Clients - This document addresses a software architectural design issue. It discusses Application Service Providers (ASP) that use web browsers and their future. This is a good way to educate yourself on the future of Microsoft’s development of the browser and the use of Smart Clients.
| |
